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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Leah Wilbur

October 23, 2025

5  out of  5
rating by Leah Wilbur
"Anne is top notch! She is always there when you need her and will go out of her way to get any issue fixed!!! She is always pleasant and kind!"
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Lauren Matsuda

October 14, 2025

1  out of  5
rating by Lauren Matsuda
"We have been with this State Farm office for over 10 years and they have made multiple billing mistakes (automatically taken out of our bank account) without making refunds to correct them - instead they spread the refund out over the entire 12 month policy. They are horrible at providing timely information when mistakes are made. I have to email over and over again (they don’t answer the phone) and won’t even answer basic accounting questions after withholding money that should be refunded after finally canceling our policies. I never leave reviews but I have been so shocked at their business practices that I felt it was important to let people know."
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Greg Hesseltine

September 8, 2025

5  out of  5
rating by Greg Hesseltine
"My wife and i have been with John's office for decades. Our son now has all of his insurance policies with John. Every time Anne helps us with an issue, she goes above board to make sure we are taken care of. Keep up the good work!!"
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LC

April 5, 2025

5  out of  5
rating by LC
"I’ve been with John DeBella’s office for years—and it’s not just because they’re good at what they do. It’s because when things get messy, they show up. Recently, I was part of a complex claim—the kind that usually means red tape, frustration, and months of waiting. But through it all, two people at this office refused to let me go it alone. Anne Lensik and Ernesto Cordova were relentless. They listened. They fought for me. They cared. Like it was their name on the policy. You can’t always control the system. But you can choose the people who’ll stand with you when it counts. If you're considering State Farm, start with John DeBella’s office. They deliver the kind of care most companies forgot how to give."
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Rita Mestas-Tatum

December 16, 2024

5  out of  5
rating by Rita Mestas-Tatum
"Ann & Jessie with John DeBella’s StareFarm are the BEST help I get there! I always know I’m in good hands with these ladies when I need anything dine my insurance! Ann & Jessie are on top of what I need & I don’t wait long! My issues are resolved within 24 hrs of starting! I highly recommend working with John DeBella & asking for Ann & Jessie! ⭐️⭐️⭐️⭐️⭐️"
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Andrea Ott

December 27, 2023

5  out of  5
rating by Andrea Ott
"Very friendly and helpful. Feels like family!"
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Kevin Brownrigg

December 1, 2023

5  out of  5
rating by Kevin Brownrigg
"I was very pleased with how Evan went out of his way to help me when I had to switch a homeowner's insurance policy. He worked hard to get me the best possible rate and coverage."
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Richard Kuberski

October 6, 2023

3  out of  5
rating by Richard Kuberski
"Went to this office to cancel a policy for a friend who passed away. I had previously left an email and a voice mail and got no response. They told me that my messages went to the office manager who was on vacation for a month. I found that incredible and told them that I considered that a failure in communication. I've been a State Farm policy holder since 1962, this is not the experience I am used to."
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J B

December 20, 2022

5  out of  5
rating by J B
"I have been with the DeBella State Farm office, since the early 80's. They have always been incredibly helpful, quick to answer questions or concerns."
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Bob Delena

December 17, 2021

5  out of  5
rating by Bob Delena
"Great service as usual. Ernesto is friendly and efficient"
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Taylor Ohlsen

May 19, 2021

5  out of  5
rating by Taylor Ohlsen
"Great rates and service."
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Dylan Ross

January 22, 2021

5  out of  5
rating by Dylan Ross
"Very happy with the help I received here. Everything was handled smoothly and efficiently all thanks to Anne finding a solution for me. Always glad to be a customer here."
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Patch Doo

October 27, 2020

5  out of  5
rating by Patch Doo
"Great servive"
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Joe Wright

September 3, 2020

5  out of  5
rating by Joe Wright
"I've had my insurance with John DeBella for over 40 years and have always been represented knowing John was on my side and looking out for my family's best interests. John and his office manager Ann are great people who know insurance. You can't go wrong having them represent you."
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Jeanette Lloyd

August 7, 2020

5  out of  5
rating by Jeanette Lloyd
"Excellent service"
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Doug MacCarthy

February 22, 2020

5  out of  5
rating by Doug MacCarthy
"We have been with the John Debella State Farm Agency for 29 years with all of our home and auto insurance needs. They have always been easy to deal with, even though it has mostly been by phone. Anne Lensink has been our primary contact most of that time, and always takes the time to answer questions and adjust things that we feel we need to change in our coverage. While fortunately we have only had a few claims, they made sure that State Farm handled them in a way that we were completely satisfied. Definitely recommend."
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Stephanie Coates

January 18, 2020

5  out of  5
rating by Stephanie Coates
"We have had coverage with John Debella's office for many years. Their customer service is amazing and Anne is so knowledgeable and helpful."
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Juli Close

October 7, 2019

5  out of  5
rating by Juli Close
"Well I have been with this agency since I was 16 and now I have a 17 and 15 year old. I am a small business owner and I know he value of great customer service. They insure all of your automobiles, house, cabin and toys John and Anne have always provided us with what we need to meet our insurance needs. Whenever I have a question or need information on the fly they get it done. The support staff (Destinee) is always so polite and willing to go the extra mile to help me out. I may not be the easiest customer but they always take care of our needs and get it done. Guess we are State Farm John DeBella customers for life."
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Macaroni

September 25, 2019

5  out of  5
rating by Macaroni
"Destiny took an entire day plus half of the following day to address my unique and complicated situation. I had just moved from Oregon and my insurance was in limbo while they waited for my policy information to be transferred over. I got Tboned and State Farm did not have access to my policy which made it extremely difficult to get a rental or proceed with my claim. They called around to rental companies on my behalf and found hertz who allowed me to just post the deposit until State Farm could pick up the tab. They even called me a courtesy ride to get there. I went from feeling very frustrated and desperate, to feeling accomplished and in my awesome new rental. Thank you destiny and State Farm for taking the time to address my issue."
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Shellie Honer

August 18, 2019

1  out of  5
rating by Shellie Honer
"Called two weeks ago still waiting for a return phone call"
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Darrell Trujillo

August 2, 2019

5  out of  5
rating by Darrell Trujillo
"Aiden and Katy came out and took the time to show me there windows they were very helpful and knowledgeable I would definitely recommend debella to friends and family"
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Lisa Lung

June 19, 2019

5  out of  5
rating by Lisa Lung
"I'm very pleased to say that I have been with State Farm agent John DeBella for 30 years. I have had a great experience with John and his staff over the years and would like to extend a huge thank you to Anne whom I've dealt with for many years in John's office. Anne has always been very helpful and taken care of my families insurance needs. She is professional, dependable and very friendly. Always a pleasure to talk to. She explains things in detail and makes sure that you understand any and all information she provides. Anne is a huge asset to this agency. I used to only have my vehicles insured with John and since dealing with Anne, I now have all of our vehicles, RV and home owners insurance with this agency. Thank you John, Anne and the rest of the support staff for many years of excellent customer service, your friendship and for being such an enjoyable company to work with. Lisa Lung"
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Bob Schneider

June 18, 2019

5  out of  5
rating by Bob Schneider
"Every time I call I always get a friendly voice happy to help me. I highly recommend John and his staff for all of your insurance needs."
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Wyatt Traina

June 11, 2019

5  out of  5
rating by Wyatt Traina
"I have been a State Farm customer with John Debella's office for many years and they provide excellent service! Anne is always a pleasure to work with."
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Herbert Hartline

May 7, 2019

4  out of  5
rating by Herbert Hartline
"First, I have been a client of State Farm for over 20 years. those from whom I receive services has changed hands over the years, due to closing of an office by retirement. As with most services we must contend with in diachronic fashion, services tend to ebb and flow, as employees come and go, and changes in systemic and bureaucratic practices evolve through the industry, this can, and does, greatly influence the ability for our agent(s) to provide services. These issues and influences must be addressed when providing assessments to provide fairness in evaluations. That said, I have found my services to be consistent through Mr. DeBella's office. Any disappointment often stems from policy and industry changes vs issues with service through the office. John and Anne have always been supportive, and strive to support my family and its needs the best they can. I will remain committed to them to provide me with the best service available. Anne and John, we love you and thank you for all you do for us!!!"